Creative Playthings Limited Warranty
Subject to normal use, Creative Playthings warrants to the original purchaser that all products be free from workmanship defects for a period of one year from the date of original purchase. The lumber in a Creative Playthings' Playtime Series® Swing Set is covered by a 10 year warranty. All warranties are to the original owner and cover against wood rot and insect damage. Within a 30-day period Creative Playthings will repair or replace defective merchandise free of charge, provided that the defective part be returned for inspection, freight collect. Creative Playthings will return the part freight prepaid. After the 30-day period, return the defective part freight prepaid and Creative Playthings will ship it back to you freight collect. The place of original purchase must be contacted for authorization to return the defective part. No merchandise will be accepted without prior written approval from Creative Playthings to the place of original purchase, which will contain an authorization number. All returns must be accompanied by a dated proof of purchase.
It is the customer's responsibility to perform regular inspections and maintenance to ensure that the product is not prematurely aging. These inspections should include an evaluation of the stained finish, all ropes, chains, hardware and wooden components. A complete listing of replacement parts is available through your Creative Playthings dealer.
This Limited Warranty does not cover the labor or cost of labor for replacement of the defective item; the cost of freight after the initial 30-day period; any incidental or consequential damages, cosmetic defects who do not affect the structural integrity of the unit; items damaged due to vandalism, acts of God, improper usage, improper installation or other abnormal conditions. Seasonal checks and surface cracks are natural characteristics of all outdoor wooden play equipment, and are not considered defects nor covered under this warranty. Creative Playthings cannot assume any responsibility for modification to, or accessories added to these products, other than those sold by Creative Playthings, Ltd.
This warranty covers residential installations and is not designed for commercial applications. This warranty gives you specific legal rights which vary from state to state. This warranty excludes all consequential damages. Some states do not allow the limitation or exclusion of consequential damages, so the above limitation may not apply to you
